Nasia Papadopoulou

Retail Field Trainer, Retail Operations Specialist, Events and Project management Retail Field Trainer, Retail Operations Specialist, Events and Project management Nasia Papadopoulou · FreelanceNasia Papadopoulou · Freelance Feb 2023 - Present · 1 yr 10 mosFeb 2023 to Present · 1 yr 10 mos London, England, United Kingdom · RemoteLondon, England, United Kingdom · Remote Retail Excellence & Training: Elevating team performance through structured programs focused on delivering exceptional customer experiences and operational efficiency. Store Openings, Events & Pop-Up Operations: Seamlessly managing high-profile launches and temporary retail spaces to exceed client and customer expectations. Luxury Recruitment & HR Expertise: Sourcing, recruiting, and developing top-tier talent tailored to luxury brands, ensuring alignment with brand ethos and operational goals. Streamlined Retail Operations & Team Leadership: Managing large-scale teams to optimize operations and achieve consistent success in a high-paced retail environment. Recent Successful Collaborations: Annabel’s: Elevated service standards through effective recruitment and operational support. Skims: Partnered on exclusive Pop-Up ensuring succesful launch to enhance brand presence. Selfridges (WW3C Floor): Ensuring seamless daily operations for a team of 150 staff, driving an average daily turnover of £400k. Haya: Delivered bespoke retail solutions and HR support for luxury-focused initiatives. MK Styling: Provided bespoke styling services and operational support to enhance client satisfaction and brand loyalty. Oasis Group: Developed tailored strategies to streamline operations and align team performance with organizational goals. Proven expertise in forging meaningful partnerships, driving retail success, and cultivating talent for long-term impact.

 Network to attract more relevant talent to our community  Ensure all steps of our onboarding & vetting process are in compliance with the country's laws and regulations.  Account management and development of clients, create and offer bespoke solutions to match clients’ recruitment needs  Match members or our talent community to live client opportunities  Support the founders on the fundraising by monitoring and creating case studies  Create training and development processes for new members of the team based on the recruitment and product needs of the start-up.  Recruit from outside our community for fashion & luxury and/or digital & tech  Accompany the recruitment process from selection to placement  Engage and network with our current talent community members  Organise and attend digital and physical community events  Report and feedback to the engineering team about products and tools.  Project Manage/ Consult on short-term client projects

Supporting our Retail partners to build and run Retail projects -Team Recruitment - HR Support- Retail Operations-Team Building-

 Develop and maintain client relationships in line with the brand’s guidelines to drive customer retention  Deliver sales budget through the implementation of customer-orientated business plans  Work closely with individuals within the UK team to maintain strong customer and market insight  Manage the recruitment process across multiple sites  Influence the development of product proposition  Execute Visual Merchandising guidelines to a high standard  Set clear individual sales objectives and KPIs for the team, and support these with ongoing coaching and training  Maximize store efficiency through operations management

 Develop and implement marketing plans to enhance customer relationships  Achieving commercial and KPI targets in line with the brand’s guidelines  Collaborate within the team to utilize specialization  Proactively maintain frequent communication with top-tier customers to enhance engagement and promote cross-sales  Manage the recruitment process and induction  Team training, product training  CRM and forecasting software management  Back-office management  Product and Aftercare service management  Reports and store administration

 To manage the recruitment process fairly and speedily to ensure that candidates are receiving the best possible experience.  To place offers with successful candidates.  To conduct the initial induction of new employees.  To follow up on the initial progress of new employees in the store.  To build relationships with the stores in order to collect information regarding vacancies and store profiles.  To maintain an accurate and up-to-date database to produce reports and analyses of recruitment activity  To research new resourcing channels.  To propose and coordinate different projects to improve the quality of recruitment and internal brand marketing in Inditex.

Ensure all new stock is merchandised in accordance with the Company photographs provided, and in a timely manner • Increase sales by continuously displaying the product in a way that is in line with the latest trends of the season and with customer needs. • Assist with the training and development of all store employees on product knowledge, • Liaise with the Regional Merchandiser and General manager to carry out regular and appropriate floor moves. • Ensure own commercial awareness of forthcoming trends, colours, fashion and competitors is to the highest level and use this to drive the sales of the store. • Demonstrates commercial analyses and reacts to information. • Give feedback about the product to the Managers and Regional Merchandiser. • Knowledge of the products on the shop floor and stockroom levels • Participate in store openings when required • Ensure effective communication with the Management Team at all times

• Ensure the control of all merchandise held at the cash desks by doing regular cash desk checks.(i.e. holds, faulty, alterations, accessories ). • Participates in and supports monitoring and follow-ups performance reviews and cashiers' development; One 2 one, probation reviews poor performance management(i.e. sickness, absences, lateness, return to work, breach of cash desk procedures) Ensure that all departments have sufficient cashiers cover by planning and managing the monthly cashier’s rotas, daily planners and holidays according to business needs. • Be available to support the store with discrepancies & technical problems at the end of the day. • Monitor, record and manage till discrepancies, communicating them to the management team, regional cashier trainer and Head Office

Daios SA Luxury living hotel · Contract

· Contract