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Director of Communications (Luxury Hotel)
Quigley Group

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative spas and gracious yet unobtrusive service. With 30 one-of-a-kind hotels and resorts, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

Our mission is to be the most inspiring collection of one-of-a-kind luxury properties and experiences in the world. We are best-loved because we are intimate, stylish, soulful and deeply personal. 

Our Property 

An exclusive sanctuary where the timeless elegance of London's storied past meets the vibrant pulse of modern British life, Cambridge House anchors an esteemed list of European Auberge Resorts properties, including Florence's Collegio alla Querce, The Woodward in Geneva, Santorini's Grace Hotel and the charming French countryside, Domaine des Etangs.

Developed by the Reuben brothers, this elegant project is nestled between the tranquil expanse of Green Park and the lively allure of Shepherd Market, our uniquely Mayfair hotel, complemented by a private members' club, offers a harmonious blend of retreat and gathering space all offering buzzy food and beverage and stunning design lead by Europe’s leading architecture and interior design voices. This majestic Georgian mansion and Grade 1-listed Palladian-style townhouse are being thoughtfully transformed into a 102-room hotel, preserving its rich heritage while presenting London's most desirable new restaurants, bars, spa, and private members club that are perfectly attuned to the pulse and style of modern London life. 

Role Summary

The Director of Communications, Cambridge House, London will play a critical role in our European expansion, helping to establish the Cambridge House as the most anticipated hotel in London. 

The Director of Communications, Cambridge House will be responsible for developing and executing marketing and public relations strategies, as well as driving social media, digital and ecommerce business while ensuring all communications support the property positioning and create buzz on a national and local level. In addition, this role will identify and implement relevant partnerships, sponsorships and support the development of our unique one-of-a-kind experiences.

This role requires a creative, strategic thinker with a proven track record in brand building, campaign management, and effective internal and external communications. In addition to working closely with the hotel team, you will collaborate with Home Office experts across communications, marketing, digital, revenue, and sales.The ideal candidate thrives in an entrepreneurial environment, is highly self-motivated, and adapts quickly to new systems, processes, and evolving priorities.

Core Responsibilities

  • Drive awareness and revenue generation for new hotel openings - rooms, F&B, spa and experiences. 
  • Develop and implement the overall marketing and communications strategy to enhance brand visibility and meet the business objectives of Cambridge House. 
  • Work closely with the VP Marketing, New Openings, the SVP of Brand & Communications through pre-opening to drive engaging pre-opening marketing and communications. 
  • Oversee the development of engaging content for various channels, including digital, social media, press releases, and internal communications.
  • Create unique and story-telling driven property collateral. 
  • Email cadence, planning and execution
  • Build and maintain relationships with media outlets, influencers, and key stakeholders locally. 
  • Coordinate the production of digital marketing creative asset development and work closely with the Home Office digital marketing team to support plan execution
  • Work with the VP Marketing, New Openings and Experiences team to create unique one of a kind experiences and partnerships throughout pre-opening. 
  • Support the on-boarding of the property sales and marketing and culture and experience teams. 

Required Skills & Qualifications

  • 10+ years of experience in luxury or design space with experience in marketing, social media, or PR.
  • Bachelor’s degree in marketing, PR, or communications.
  • Proven experience in a senior marketing and communications role with a track record of developing and executing successful campaigns.
  • Has a strong understanding of the style, design and nuance of luxury that is required to create a distinctive brand for each property
  • Can collaborate with cross-functional teams to gather insights and align marketing initiatives with business goals.
  • Has a curious mind, is a strong multi-tasker who finds opportunities and creates solutions, where others find problems.
  • Strong attention to detail, ability to multi-task and manage time efficiently. Someone who gets it done. 
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