By joining a Luxury House in its London store, your missions will be:

• Welcome clients to the store and guarantee a perfect luxury experience;
• Ensure a personalized service, build loyalty to maximize sales;
• Support and coach the Sales team to improve their performance;
• Develop a client book by gathering the clients’ details and updating CRM tools;
• Continuously maintain and update your fashion, trends and product knowledge and pass on this knowledge to the Sales team;
• Make sure that Visual Merchandising guidelines are respected;
• Support back of house activities (shipping, inventory, transfers, etc.).

Profile needed:

• You have at least 5 years of experience in a similar position, within a luxury environment.
• You have excellent communication skills, and you are driven by performance.
• As a leader, you like to show the example and motivate the team.
• Your English is perfectly fluent, another language would be ideal.